In the event you are experiencing any type of inconvenience with the service provided, we aim to resolve any such inconvenience, in a timely fashion.
Our Customer Service Team is at your disposal to assist you with your request. Remember that your opinion is very important to us, and we gladly accept customer feedback as part of our continuous improvement strategy.
If your final decision is that you would like to cease the usage of our services, please contact our Customer Service Team via chat, email, or phone.
Want to take a break from gambling?
In the case that you wish to close your account due to a gaming related matter, we advise you to consider a time-out to take a break or to impose a self-exclusion, if you wish to stop playing. Either way, we ask that you contact us as soon as possible, so we can provide guidance and support.
If you prefer not to get in touch with us and would like to set a self-exclusion by yourself, please check the available Responsible Gambling Tools under the Responsible Gambling Policy.