Declined documents

Verification documents can be declined due to several reasons. These can be expiration date (in case of ID, driving license or passport), or document period (in case of utility bills or bank statements). Documents can also be declined if the information shown is incomplete (cropped document) or illegible (blurred document). Our customer support team will always be at hand to assist on best practices/formats to provide documents to complete the verification process, so don’t hesitate to contact us on support@888casino1.com.

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