Whenever you are eligible or win a Bonus, Free Spins or Golden Chips, you have the option to accept or decline this reward via a pop-up message in your account.
Once you choose to accept, the relevant reward is made available in your account immediately, and the relevant wagering requirements will be activated. Shall you choose to decline the reward, you will be able to play with your own funds and no wagering requirements.
If you wish to cancel a bonus after having accepted it, you can do so by accessing "Casino History">"Bonus History". There you can select the active bonus and will have the option to cancel such bonus. Please note that if an active bonus is cancelled, all pending winnings related to such bonus will be forfeited.
00:01: To cancel a bonus. You have to access your bonus history by going to your profile.
00:11: Select casino history. Select
00:19: bonus history. Click
00:25: to expand the bonus. You want to cancel? That
00:34: if you win while using bonus funds but then cancel the bonus before meeting
00:39: the wagering requirements. You won't receive those winnings because you haven't
00:43: completed the necessary conditions to keep the bonus related winnings.
00:48: If you still want to cancel your bonus, click on the cancel bonus button.
00:57: Confirm that you want to cancel the bonus? As
01:07: we can see, the bonus has been successfully, canceled.
00:02: To cancel a bonus. You have to access your bonus history by going to your profile.
00:12: Select casino history. Select
00:19: bonus history. Tap
00:26: to expand the bonus, you want to cancel. You
00:35: win while using bonus funds, but then cancel the bonus before meeting the
00:39: wagering requirements. You won't receive those winnings because you haven't completed
00:43: the necessary conditions to keep the bonus related winning.
00:48: If you still want to cancel your bonus, tap on the cancel bonus button.
00:57: Confirm that you want to cancel the bonus? As
01:05: we can see, the bonus has been successfully, canceled.